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Automotive Service Management (Pearson Automotive)
88% of respondents would recommend this to a friend
GBP 171
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- For courses in automotive principles. Complete guide to managing an automotive repair business, for both the novice and the professional Automotive Service Management: Principles into Practice is the most comprehensive text available to address the wide range of skills and knowledge needed to successfully manage or own an automotive repair business. Conversational and full of real-world examples, the text builds from basic knowledge of the industry and fundamental organizational and communication skills up through advanced leadership, planning, and human resource management. The 3rd edition includes the most up-to-date guidance on leadership, industry skill sets, and practical applications, plus a sample ASE C1 Service Consultant Test to help students prepare for success on this certification exam.
| Publisher | Pearson |
| Publication date | January 3, 2018 |
| Edition | 3rd ed. |
| Language | English |
| Print length | 352 pages |
| ISBN-10 | 0134709853 |
| ISBN-13 | 978-0134709857 |
| Item Weight | 2.19 pounds (990 grams) |
| Dimensions | 8.7 x 0.7 x 10.9 inches (22.1 x 1.8 x 27.7 cm) |
Who Should Buy?
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Automotive Students
Ideal for students seeking foundational knowledge in automotive service management and industry practices.
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Service Managers
Provides insights and strategies for current service managers to enhance operations and improve customer service.
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Industry Professionals
Valuable resource for automotive professionals looking to update their skills and industry knowledge.
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Casual Readers
Not suited for those seeking light reading or casual interest in automotive topics, as it is technical.
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Repair & Maintenance Editorial Review
Automotive Service Management (Pearson Automotive Series) is a well-regarded resource for those in the automotive industry, published by Pearson on January 3, 2018. The 3rd edition boasts a substantial print length of 352 pages, offering extensive information crucial for automotive service management. Although some users noted that the book arrived in less than ideal condition, it still holds significant value with positive feedback highlighting its comprehensiveness. This blend of detailed content and practical insights supports both students and professionals in enhancing their automotive service skills.
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Pros
- Comprehensive content on automotive service management
- Published by a reputable publisher
- Suitable for students and professionals
- Well-structured for easy understanding
- Third edition with updated information
Cons
- Some copies may arrive with minor cosmetic flaws
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