BenchPro Keyboard Tray Hardwood Butcher Block, Lacquered, 9" D x 27" L

**** The Heavy 16-Gauge Powder Painted Steel Keyboard Tray has garnered a mixed reception among users, with customer experiences highlighting a blend of strengths and challenges. On the positive side, users Consistently note the tray's sturdy Construction and smooth sliding mechanism. Many appreciate its ample size, which accommodates both a keyboard and a mouse comfortably. The heavy-duty steel and powder-painted finish contribute to the product's durability and aesthetic appeal. However, the installation process appears to be a significant pain point. Reviewers frequently mention the lack of clear instructions and suggested drill bit sizes, leading to difficulties during assembly. Some users have reported having to improvise with the mounting brackets due to their overly long design, which necessitated further modifications like grinding them off or seeking alternative solutions. This lack of straightforward directions has caused frustration, with several customers indicating that it turned the assembly into an unexpected DIY project. Additionally, users noted ergonomic concerns, particularly with sharp edges on the tray that could impact wrist comfort, and issues regarding height clearance under desks, making it unsuitable for certain keyboard setups. The absence of effective customer service further exacerbates user frustration, especially for those who sought assistance with installation. In summary, while the Heavy 16-Gauge Powder Painted Steel Keyboard Tray is recognized for its solid build quality and smooth functionality, Prospective buyers should be prepared for a potentially challenging installation process and should Consider the ergonomic implications of its design. **