Landline Telephone, Home Hotel Wired Desktop Wall Phone Office ABS Landline Telephone with/DTMF Dual System Telephone Line Power Supply for Home

**** The customer experience with this product has been overwhelmingly negative, marked by several significant usability issues and lack of adequate support materials. Users have reported that the unit does not function properly as a wall phone due to missing cutouts, which has left them with a product that doesn't meet their expectations. Additionally, the installation instructions are seen as lacking, with no specific guidance provided for wall mounting. This has led to frustration among users who feel that basic setup should have been straightforward but instead turned into a confusing task. Furthermore, the product's performance falls short, as many users have noted difficulties in hearing the other party clearly during calls. This, combined with a problematic dialing process where numbers can be easily misdialed, has contributed to a lack of satisfaction among customers. Language barriers also play a role, with critiques on the translations of the instructions not being accurate, leading to additional confusion for Spanish-speaking users. Overall, this product has not met the usability and performance expectations of its users, leading to widespread disappointment and a decision to return the unit. **